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An "Expanded TOC" lists the chapter contents.
Each chapter can have up to 31 Sections,
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| 67 | Management, Personnel and Productivity | p. 32 |
| Introduction | p. 1 |
| Management Seminars | p. 1 |
| Management Tools | p. 1 |
| | Listening | p. 1 |
| | The Telephone | p. 1 |
| | Posters and Publications | p. 1 |
| | Computer Technology | p. 1 |
| Marketing Techniques | p. 1 |
| | New Roofing Versus Reroofing | p. 1 |
| | Developing a Plan | p. 1 |
| | Developing a Sales Program | p. 1 |
| Pre-Job Conferences | p. 4 |
| Risk Management | p. 1 |
| | Operate as a corporation | p. 1 |
| | Case in point | p. 1 |
| Medical Insurance | p. 1 |
| Success-More Than Projects Or Products-People | p. 1 |
| Hiring Good People | p. 1 |
| | Creating Job Descriptions | p. 1 |
| | The Interview | p. 1 |
| | The Turn Down | p. 1 |
| | References | p. 1 |
| In The Public Eye-Employees On The Job | p. 1 |
| | An Example of a Poor Source of Information | p. 1 |
| | The Wasted Coffee Break | p. 1 |
| Roofing Advertisements | p. 7 |
| Roofing Anecdotes | p. 1 |
| References And Further Reading | p. 7 |
